SMS Messaging Program – Ratings Builder

Ratings Builder provides customer feedback text messaging services on behalf of local businesses.

By providing your phone number and consenting to receive text messages, you agree to receive SMS messages related to your recent service experience.

Types of Messages You May Receive

• Customer feedback requests

• Follow-up messages related to your recent visit

• Customer service communications

We do not send promotional or marketing messages unless separately authorized.

Message Frequency

Message frequency varies by visit. You may receive up to 1–2 messages per service interaction.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message received. After you send STOP, you will receive a confirmation message and no further SMS messages will be sent.

Help Instructions

For assistance, reply HELP or contact us at:

support@ratingsbuilder.com

(512) 710-1793

Consent

Consent to receive SMS messages is not a condition of purchase. Message consent is obtained through one of the following methods:

• Verbal authorization

• Signed documentation with opt-in checkbox

• Replying YES to an SMS opt-in request

• QR code submission forms

Data Sharing

We do not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.